December 10, 2007
Executive Summary
This is the executive summary for our final report. My goal in writing this section of the report was to briefly summarize the usability testing procedure and findings for our client, the IRB.
To do this I began with a statement about our mission. I explained that we were researchers evaluating the site and making recommendations about usability. Then I explained generally how we conducted our research.
I went in to a little more detail concerning the different parts of the site we evaluated, but I tried to keep everything concise because our audience cares more about our recommendations than the process of our usability testing. They are not technical communicators. They are administrative personel. The text explaining each bolded key word is written in interogative form to appeal to their concerns as administration. They want to know how these parts of the site affect them.
I also included a list of key findings and recommendations for the client. Bulleted lists are easier for them to scan and since all of these topics will be dicussed in detail later on in the report, I thought it best to keep everything simple, straitforward, and brief.
